CONTACT US
Questions? We Have Answers
Check out our FAQs for answers to popular questions. If you need to get in touch, you can fill out the form below or email us at hello@vigil.co
Frequently Asked Questions
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We typically ship orders within 1 business day. Once shipped, you can generally expect your order to arrive within 5–7 business days. You’ll receive tracking information by email as soon as your order is on the way.
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All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
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Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy. -
We use all major carriers, and local courier partners. Use the shipping estimator in the cart to check your shipping rates.